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What is the warranty when FGS has installed my landscaping?

We offer a one year limited warranty for all woody plant material installed by FGS. ( We cannot offer a warranty on plants purchased at our garden center but not installed by FGS)

What is the difference between a woody plant, perennials and/or annuals?

In our warranty, FGS defines a woody plant that is either a shrub or tree having multiple permanent stems branching from or near the ground and/or trunk. Woody plants may be deciduous, meaning they shed their leaves for a season, or an evergreen, meaning they keep their leaves and/or canopy throughout all four seasons. Perennials are plants, once installed, may appear dormant for a season and return year after year. While still having a somewhat tender root system, they provide years of enjoyment and enhance gardenscapes. Annuals are plants with a life cycle that grow seasonally and must be replanted.

What is not included in the warranty?

  • Perennials and annuals are excluded from this warranty as they are not a woody plant.
  • Plants that have been transplanted are excluded from the warranty.
  • Replacement plants that have been previously warrantied are not covered under warranty.
  • Replacement of plants that die or have been affected by extreme weather conditions such as drought, prolonged low/high temperatures, early and late season frost, severe freezes, floods, damaging winds, etc.
  • These are things out of our control and not the result of a plant quality issue. Therefore, we do not warranty.
  • Plants that are damaged or die as a result of animal presence including but not limited to deer, rabbits/bunnies, insect/pest disease and/or infestation. If you should encounter these concerns with your plants, please contact us to discuss control options.
  • Replacement of plants that are injured or die as a result of improper cultural practices such as over or under watering/fertilizing or damage from chemical applications, etc.
  • Due to shallow root systems and/or susceptibility to moisture and temperature extremes, we do not warranty plants in pots or planter boxes, annuals, groundcovers, and bulbs.
  • Due to the delicate root structure of sod and seeding along with our inability to control weather conditions, watering and/or irrigation when installed, FGS does not warranty seed and sod installation.

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Garden Center Hours
Monday-Friday:
9am-6pm
Saturday: 9am-5pm
Sunday: 10am-5pm

Landscape & Lawn Maintenance Hours
Monday-Friday:
9am-5pm
Saturday-Sunday:
Closed
9197 NC-751
Durham, NC 27713

(919) 484-9759

(919) 525-4954

Services

Landscape Design & Build
Hardscaping
Gardening Services
Outdoor Lighting
Irrigation
Landscape Maintenance
Lawn Treatments
Mulch Delivery
Garden Center

Service Areas

Apex, NC
Cary, NC
Chapel Hill, NC
Chatham County, NC
Durham, NC
Pittsboro, NC
Raleigh, NC

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