Garden Center Guarantee + Return Policy

We only purchase high quality locally sourced plants and products. We do not anticipate a need for you to return your purchase. However, in case the need arises, please see our return and guarantee policies below. This covers products purchased at our Garden Center.

We will grant a one-time credit of the purchase price for any tree or shrub that dies within our guarantee period (see below). We ask you to provide the receipt of your purchase. Your credit can be used on any item available in our Garden Center.

Plants excluded from this guarantee include death or damage of plants caused by improper care (including improper watering, light or chemical use), vehicles, animals, or inclement weather such as excessive rains, drought, tornado, or other natural disasters. Also, plants sold at a discount/on sale are not eligible for return/warranty. Shrubs and/or trees planted in containers or left in the nursery container instead of being planted in the ground are excluded from this guarantee.

Trees and Shrubs: One year from date of purchase.

Annual Flowers, Perennials, Groundcovers, Vegetables, Seeds, Hanging Baskets, Houseplants, Tropicals & Potted Planters: We do not guarantee these items. All of these items are highly dependent upon proper care in the growing season, and there are many factors that contribute to their success. Those factors are outside of our control once these items leave the Garden Center. If you notice your plants not doing well, please contact us immediately for advice on how to properly care for your plant(s).

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us to request that we delete that child’s Personal Information from our Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Return Policy: Garden Center Merchandise (pottery, hardgoods, gifts, etc.) can be returned for a full refund within 30 days of purchase. Plant material can be refunded if it is returned within 7 days of purchase and in excellent condition. A receipt is required for all returns. All sales are final on seasonal merchandise, special orders, and clearance items.